CANCELLATIONS / REFUNDS

To cancel your order at any time, please contact our Customer Service Department. Live Email Support: support@nexaslimhealth.com
If the cancellation is made after the order has been shipped, you will be responsible for the payment of the product that has been (1) already been shipped or (2) has already been given to you when you call. You can receive a refund of any Product that you ordered up to thirty (30) days after the completion of your order. Customers will receive a refund for the product ordered, and repetitive refunds are not allowed, unless at the time of delivery the product is defective. NexaSlim reserves the right to refuse to refund all customers who make repeated requests for refunds or who, in the opinion of NexaSlim, require refunds in bad faith. In order to process the refund, you must contact our customer service and provide your name and account information. If you provide incorrect information, we will not be able to access your account and we will not complete the return. Refunds can take up to two weeks to appear on your credit card according to the bank that issued the credit card.

SHIPPING / RETURNS

Standard shipping usually takes 2-7 working days. If you want to return the unused product please do so by sending the address indicated below. Please send all returns to: Attn: Returns Processing PO Box 1201 CHANGI AIRFREIGHT CENTRE SINGAPORE 918118 Customers are responsible for any shipping fees associated with their return, and may be subject to a restocking fee.

Email Customer Service is available 24 hours a day at support@nexaslimhealth.com
Toll-free Customer Service is available 5 days a week, from 9:00 to 17:00 (CET) at:
AR : +54-1152799714AU : +61-(0)2 8036 3151CO : +57-13819593FR : +33 (0)9 75 18 23 38HK : +852-300-85771MX : +52 554 7411342
All returns must be sent to:
Attn: Returns Processing 11551 E 45th Ave, Unit C, Denver, CO 80239
https://nexaslimhealth.com/account-management/